How can I contact Essence about my order?
You can contact us via email at Sales@essencemiami.com or 305-448-6777
When will I received my order?
It depends on the location. Our products are shipped from Miami, Florida priority mail from USPS. Which typically means 2-5 business days. If you are on the West Coast you will likely receive your order on the 5th day.
Is my shipping time guranteed?
No, priority mail is not guaranteed. If your are on the West Coast, or a remote part of the country it may take additional time for your product to arrive, for example instead of the usual 2-3 days it may take up to 3-6 days.
What if I need my item sooner?
If you need your item sooner, please contact us via email or phone.